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Privacy policy

Immersive Walls

Effective Date: [Insert Date]

Immersive Walls (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you interact with Immersive Walls, we may collect the following types of information:

  • Personal Information you voluntarily provide, such as your name, email address, billing and shipping address, phone number, and payment-related details when placing an order or contacting us.

  • Order Information, including products purchased, order value, and transaction history.

  • Technical and Usage Data, such as IP address, browser type, device information, operating system, referring URLs, pages viewed, and timestamps.

We do not knowingly collect personal information from children under the age of 13.

How We Use Your Information

We use your information to:

  • Process, fulfill, and deliver your orders

  • Communicate with you regarding orders, updates, or customer service inquiries

  • Improve our website, products, and customer experience

  • Send marketing communications only if you have opted in

We do not use your personal information for purposes unrelated to the operation of Immersive Walls.

Information Sharing & Disclosure

We share personal information only when necessary to operate our business, including with:

  • Payment processors and financial institutions

  • Shipping carriers and logistics providers

  • Website hosting, analytics, and technology service providers

These third parties are authorized to use your information solely to perform services on our behalf and are contractually restricted from using or disclosing it for any other purpose.

We do not sell or share personal information for monetary consideration.

We may disclose personal information if required by law, court order, or governmental request.

Cookies & Tracking Technologies

Immersive Walls uses cookies and similar technologies to support website functionality, analyze traffic, and improve user experience.

Cookies are small data files stored on your device that help us understand how visitors interact with our website. Cookies do not grant us access to your computer or personal information beyond what you choose to share.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

Cookie Consent Banner

When you first visit our website, you will be presented with a cookie consent banner allowing you to accept or manage non-essential cookies. Essential cookies required for site operation cannot be disabled.

Your cookie preferences can be updated at any time through your browser settings or via the cookie management tools available on our site, where applicable.

Analytics

Immersive Walls uses analytics tools, including Google Analytics, to collect anonymous, aggregated information about how visitors use our website.

This information may include:

  • Pages visited

  • Time spent on pages

  • Referring websites

  • General geographic location (non-identifiable)

Analytics data is used strictly for statistical analysis and website improvement. We do not associate analytics data with personally identifiable information.

Log Files

We automatically collect standard log information for operational and administrative purposes, which may include:

  • Date and time of access

  • IP address

  • Browser and operating system type

  • Referring URLs

  • Pages accessed and request status

This information is used internally and is not linked to personally identifiable information.

Marketing Preferences

You may opt out of marketing communications at any time by:

Your Privacy Rights (California – CPRA)

If you are a California resident, you have rights under the California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect, use, and disclose

  • Request access to the personal information we hold about you

  • Request correction of inaccurate personal information

  • Request deletion of your personal information, subject to legal exceptions

  • Limit the use or disclosure of sensitive personal information (if applicable)

  • Not be discriminated against for exercising your privacy rights

Immersive Walls does not sell personal information as defined by the CPRA.

To exercise your rights, contact us at info@immersivewalls.com. We may verify your identity before fulfilling requests, as permitted by law.

Third-Party Websites

Our website may contain links to third-party websites. Once you leave our site, we are not responsible for the privacy practices or content of those external sites. Please review their privacy policies independently.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

For questions or requests related to this Privacy Policy, contact:

info@immersivewalls.com